New in RefWorks – stay logged in for 14 days

RefWorks now gives you the option to stay logged in for 14 days, perfect if you’re going to be using it frequently over a few days. Simply tick the ‘keep my session open for 14 days’ box on the log-in page.

Refworks newDon’t use this if you’re using a shared computer  – or you may end up with other people’s references in your account!


E-books that can’t be searched

Some of our e-books have text which can’t be searched. This is due to the publishers proving their e-copy as a scanned PDF document, rather than a searchable text document.

These books can still be read online, printed and copied and pasted.

Current e-resource issues

The e-resources don’t seem to like the cold weather! These are the current problems we are aware of.

  1. LION: If you would like to use Literature Online, please use this link  or the links available in your Subject Guides as content is not currently available through Summon. **Update** LION is now searchable via Summon 07/01/13
  2. 19th Century British Library Newspapers:  this database is currently only available on the Ipswich campus.
  3. Dawson e-books via Summon: if you find a dead link to an e-book on Summon, please search for the book on the library catalogue which has the correct (and working!) link.

We have reported all these issues to the various publishers and will update this message as soon as we have an answer. Please accept our apologies for any inconvenience that this may cause.

Manual references in RefWorks

If you find that you are unable to enter text into a manual reference in RefWorks, this may be the problem you are encountering:

From RefWorks technical support: This is likely caused by a change in MS Internet Explorer in version 9 on Windows 7 machines. IE9 no longer recognizes the coding we use to enable users to edit rich text fields that provide the ability to format them, e.g. bold, underline, italics.

To address this, we have been forced to ask users to employ what is known as “compatibility mode” in IE9. The easiest way to do this is to access the Tools menu in IE9, and then select the Compatibility View option so that a checkmark appears next to the entry on its left.

refworks screenshot

If you are having any problems with RefWorks or any of our e-resources, please let the library know