Problems accessing and viewing Dawson eBooks

dawsonLogoSince a recent update to the Dawsonera eBook website there have been issues around Security Certificates and general problems accessing and viewing eBooks.

When accessing an eBook through Summon or the Library Catalogue you may see one of the following security warnings. Despite what the warning message says the UCS Security Certificate is valid and you will need to move through these warnings in order to use the eBook.

In Internet Explorer:

security cert IEClick on the ‘Continue to this website (not recommended)’ link to open the book

Security Certificate error

Click the the warning message at the top of the browser and click ‘Display Blocked Content

In Firefox:

securty cert warning FFClick on the ‘I Understand the Risks’ link and follow the instructions on screen to allow exceptions.

In Google Chrome:

Click ‘Advanced’

Google Chrome1Click ‘Proceed to http://www.dawsonera.com.library.login.ucs.ac.uk (unsafe)

Google Chrome2

Problems viewing eBooks

Read onlineDawson eBooks can be viewed by clicking the ‘Read online‘ button which is shown under the book description.

Blank reading pane

The eBook should be displayed in the reading pane on the right hand side of the screen but if it’s blank there has been an error displaying the content.

In Internet Explorer you may see the following flashing error message at the top of the screen:

IE content error messageIf you click the message and then select ‘Display Blocked Content’ the eBook should now display.

If you’re using a MAC, Google Chrome, Firefox or find that you’re still having issues with Explorer make sure you have the latest version of Adobe Reader installed.

PDFs opening in a separate window

If you find whilst reading a title online that each page opens up outside the browser, please open Adobe and go to Edit > Preferences > Internet and make sure the option ‘Display PDF browser’ is enabled.

Adobe

Further help?

Check out our new eBooks help page or if you have further questions please e-mail the Library.