Accessing Full-Text resources in Summon and beyond!

Summon is a great tool for discovering the huge range of electronic resources we have here at UCS and accessing the majority of items is as simple as pressing a button and entering your UCS username and password.

However some resources particularly material from ‘open access’ databases won’t link directly to the article. Instead Summon provides a link to the journal or database that holds the article. Then you can re-run your search or navigate to the correct year, volume, etc. For example in this search for full-text journal articles which include the phrase ‘Network Security’:

Network securityThe ‘Full Text online’ link shows we should have access to these articles but Summon isn’t able to go to directly to the article so instead a link to the journal is provided:

Clicking the journal link will take us to the journal homepage and then using the search criteria above you can search the archives to find the article you’re interested in.Journal HomepageArticle

Summon and Beyond

Unfortunately not every resource we subscribe to is included in Summon so sometimes additional searches are required. You may find you’re unable to access an article we should have access to or on some resources you may see a link to: ‘Citation online’.

Creativity at a priceDon’t give up as there are other places we can search. For the example above if you click ‘Citation Online’ the following screen may provide a link to the journal:

Creativity at a price search criteriaThis link takes you directly to the journal where you can re-run your search:


Sorry, no holdings were found for this journal
If you see this message you may still be able to access the article.

At the bottom of the page is a link to our A-Z of journals. Click thislink and then enter the journal title into the search box at the top of the page to search for additional links.

ant-slavery reporterIf no results are found then unfortunately we don’t have access to this resource.

The requested document was not found

If you click a link in Summon and see this message please let us know so we can report it to our suppliers.ProQuest errorAgain please don’t give up just yet. Instead click the Get ‘additional resources related to this‘ link at the top of the page and click on one of the journal links:

Then re-enter the article title using the information from the criteria above:

Proquest search

Then access the article:

ProQuest Search resultsStill can’t find anything?

If you can’t find a journal article in Summon or the link in Summon isn’t working then try searching for the journal title using our A-Z of e-journals which you can access from MyUCS or from the Summon search page.

A-Z of journals linksFrom here you can enter the title of the journal in the search box or use the links on the right-hand side of the page to browse for journals by subject area:

A-Z of journalsOnce you’ve entered your search terms if we have access to the journal you’ll see the date range that is available and a link or links to the journal:

Journal resultsClick the link to access the journal and then re-enter your search terms or if you have a citation use this to find the relevant volume, issue and page number of the article.

I still haven’t found what I’m looking for

If the Library doesn’t have access to an article you need then we may be able to obtain a copy from another Library using our Interlibrary loan service.

Final tips:


Trouble accessing articles and eBooks through Summon?

Summon uses cookies in order to authenticate access to databases. Occasionally this means you may need to change the settings on your web browser to access content.

So if you see the following error message:

Summon cooker error

Following these step by step instructions should solve the problem.

if you’re still having trouble accessing articles please e-mail details of what you were trying to access (journal article, eBook) and details of any error messages that were displayed.

If possible it is also useful if you can include a screen shot of the webpage along with your e-mail.

Summon 2.0 and RefWorks

Once you’ve carried out your search in Summon add the items you’d like to export into the temporary folder by clicking the icon to right of the article or book title:

Adding to folder

Click the folder at the top of the page to see your results:

Folder results

Select ‘RefWorks’ from the ‘Export As…’ list and login to RefWorks.

Export as

Check the items imported correctly by clicking: ‘View Last Imported Folder

RefWorks folder

TIP! When exporting any book citations from Summon, you will need to edit the citation in RefWorks in order to remove the URL (web address).

TIP! It is usually easier to export book references from Summon than via the Library catalogue as there is less editing and tidying up to do.

More help and advice about RefWorks is available here:

Finding an available computer at UCS Ipswich just got easier!

IT Services are pleased to announce you can now check where the open access computers are located, and whether they are available for use.  These LabMaps are located on MyUCS.  They can be viewed whilst on or off campus, and on portable devices.  When you click on a map, a green screen indicates that the computer is available, and a red screen indicates that the computer is already in use.

Computer Availability

There are over 500 computers in open access areas and labs at the Ipswich campus.  To help you find available computers, we have created a set of maps. When you click on a room below, a green icon indicates an available computer, and a red icon indicates that a computer is already in use.

Computer Availability

Open Access

These computers are in open access areas and can be used any time that the building is open.

Library Building

Waterfront Building