Where did my search terms go?

Sometimes you may find that on the first search you do in Summon you have to re-enter your search terms.

This appears to be an issue with Internet Explorer 7, 8 and 9 but not 10 and 11. So if you’re using an older version we would recommend updating to the latest version, using an alternative browser e.g. Chrome or following the instructions below.

For example you enter: “computer game design” and hit ‘Find’

Summon search

Only to be directed to another blank search box:

Blank search

Instead of re-entering your search press the ‘Back button’ and hopefully you will find your search terms are still there. Hit ‘Find’ once again and this time you should go directly to the results screen:

Summon results

Still not working?

If you’re still not being directed to the results screen you will need to update the cookie settings on your browser. Click here to download instructions.

If you’re using Safari on an iPad

Go to Settings > Safari > Block Cookies and choose “Never”. You will need to close Safari and open it again for the settings to take effect.

Try another Browser

This appears to be an issue predominantly on Internet Explorer so we would recommend using Google Chrome or Firefox if you’re still having experiencing issues searching with Summon.

Questions?

If you have further questions please email the Library or call the helpdesk on 01473 338700

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